About Support Category

Ask for help or assistance relating to Cherry

Making a support request:

  1. Search. It is quite likely that your question has already been answered either on this forum or elsewhere on the internet. Before making a support request, please ensure you have already searched your query online.

  2. Title. In the title, please include a brief description of your problem or question. A title that only says “I need help” will not catch the attention of someone who may be familiar with your specific situation.

  3. Write. In the body of your support request, clearly describe your problem or question. Include all important specifics but try your best to leave out any unnecessary or irrelevant details.